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PrestaShop Social Live Chat Support with Messenger

20,00 $

The module allows to communicate with clients on your online store and turn visitors into customers. This helps to build a relationship with customers, provide personalized service and increase sales.

Live chat is beneficial for businesses. It has to a large extent revolutionized the customer service industry. Organizations (regardless of size and industry vertical) should adopt this tactical tool to stand out and delight customers.

My PayPal email is salehrms@gmail.com. I will send the module zip file immediately after getting payment.

1 Year Free Support.

30 Days Money-Back Guarantee.

For demo on version 1.7.x visit below links

Front-office Demo URL => https://www.hrms-systems.com/presta-addons/en/

Back-office Demo URL => https://www.hrms-systems.com/presta-addons/admin619j6kpbb/index.php

For demo on version 1.6.x visit below links

Front-office Demo URL => https://www.hrms-systems.com/presta-apps/en/

Back-office Demo URL => https://www.hrms-systems.com/presta-apps/admin539fyipwq/index.php

OUR PRESTASHOP ADDONS MARKETPLACE URL

PrestaShop Marketplace URL => https://addons.prestashop.com/en/2_community-developer?contributor=301729

LIKE & SUBSCRIBE TO OUR YOUTUBE CHANNEL.

Our YouTube Channel URL => https://www.youtube.com/channel/UCf3xPLKNIGTwj0Mxtln_CJg/videos

Количество

The module allows to communicate with clients on your online store and turn visitors into customers. This helps to build a relationship with customers, provide personalized service and increase sales.

Live chat is beneficial for businesses. It has to a large extent revolutionized the customer service industry. Organizations (regardless of size and industry vertical) should adopt this tactical tool to stand out and delight customers.

Live chat is the best available option for providing online customer support.

Live support applications are commonly used to provide immediate customer support and information to clients and customers.

This allows your customers to interact with your business anytime with the same personalized, rich-media experience they get in Messenger.

The widget works on both desktop computers and mobile phones. The business owner needs a Facebook Page and all the visitor needs is a regular Facebook account.

The visitor clicks the Facebook icon on your web page, type their message and you (the business owner) get an instant notification on your Facebook Page. If you are online, you can carry on the conversation with the visitor on the Facebook website or inside the Facebook Pages Manager app on your phone.

Features

- Easy to integrate and setup social media Social live chat from back-office.
- Fully responsive 100%.
- SEO friendly.
- Support all browsers: Firefox, Chrome, IE, Safari, etc.
- Light weight. (Smaller file size which loads faster.)
- Increase sales, conversion rates, and product promotions.
- Maintain existing customers & Attract new customers.
- Lower marketing expenses, exposure to potential customers, reach targeted audiences.
- Compatible with PrestaShop 1.5.x,1.6.x and 1.7.x.
- Multiple browsers compatibility(IE, Firefox, Opera, Safari, Chrome and Edge).
- Mobile, Tablet and all device compatible.
- Multi-language and Multi Store compatible.
- 24*7 Support
- Good Documentation

Benefits to Customers

- Customers trust online store and feel comfortable.
- Helps in support and communication in the customer s native language.
- Customer queries and clarifications get a fast solution.
- It helps to increase customer understanding and knowledge about the store.

Benefits to Merchants

- Reduce expenses
- Increase sales
- Improve customer service and loyalty
- Discover customer pain points
- Faster problem resolution
- Customer convenience
- Competitive advantages
- Expand market reach
- Proactive outreach
- Reports and analytics
- Real-Time Convenience to Customers
- Cost-Efficient
- Stand out Amongst Competitors
- Develop Deeper Customer Relationships
- Increase in Conversions and Average Order Values

Installation

Step 1:  Upload module zip file from the back-office Module & Services menu tab. Module Manager area using the upload button. After the successful installation module menu, the link will appear in the left menu or top menu in back-office more area.
Step 2: Install the module using the install button.
Step 3: Visit module management page from the back-office "More" area (section) in the left menu in the back-office.
Step 4: The module installation process is very easy, how module configuration works can be seen in the demo instance.
Step 5: Please visit our demo instance for module configuration and usage demo.

- Module works without making any change in the existing PrestaShop file so that existing customization and theme change do not affect.
- We provide free technical and feature support in installation, configuration, as well as access to updates available for this product.
- Free support on installation, configuration, and customization as per store requirements, for example, new hook addition on your store.

How to create APP ID

Step 1: To get started, go to developers.facebook.com and click the “Add a new app” button to create a new Facebook app.

Step 2: Give your app a name and click the Create button to get your own App ID. It is a simple sequence of digits like 579119035755849.

Step 3: Go to your Facebook Page, click the Settings tab, choose Messenger Platform, White listed domain, enter the full URL of your website and click Save. You can also enter multiple domains if you wish to embed the same widget on multiple websites.

Step 4: Get the Facebook Page ID of the specific page that you wish to connect with the customer chat widget. All customer interactions will show in the inbox of this page.

Find Facebook Page ID

Step 1: Open below URL in any browser and enter your Facebook page URL to get ID

https://findmyfbid.com

Step 2: Copy numeric ID for example 186458161689658 and paste in back-office of the module management page.

SFK-30
30 шт.

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