Alright 👍 EU carrier setup in PrestaShop, clean and correct way (works for all EU countries).
🇪🇺 Step-by-Step: EU Carrier Setup (PrestaShop)
1️⃣ Create EU Zone
Back Office → International → Locations → Zones
- Create / check Europe
- Status: Enabled
👉 Make sure all EU countries are assigned to this zone:
International → Locations → Countries
- France, Germany, Italy, Spain, Netherlands, etc. → Zone = Europe
2️⃣ Add New Carrier
Shipping → Carriers → Add new carrier
Basic info
- Name:
EU Standard Shipping - Transit time:
Delivery in 3–7 business days - Speed grade: Optional
- Logo: Optional
Click Next
3️⃣ Select Zones
- ✔ Europe
- ❌ Others (unless needed)
Click Next
4️⃣ Shipping Cost (Recommended Setup)
✅ By Weight (best for EU couriers)
Example table:
| Weight (kg) | Price (€) |
|---|---|
| 0 – 0.5 | 8 |
| 0.5 – 1 | 12 |
| 1 – 2 | 18 |
| 2 – 5 | 25 |
✔ Apply shipping cost
✔ Include handling cost (optional)
Click Next
5️⃣ Size & Weight Limits
Set realistic limits:
- Max weight:
5or10kg - Dimensions: optional
Click Next
6️⃣ Customer Groups
Select:
- ✔ Visitor
- ✔ Guest
- ✔ Customer
Click Next
7️⃣ Final Options
- ✔ Enable carrier
- ✔ Display delivery price
- ❌ Free shipping (unless intentional)
Finish ✔
8️⃣ Assign Carrier to Products (Critical)
Catalog → Products → Shipping tab
- ✔ Select EU Standard Shipping
- Set product weight
- Save
9️⃣ EU VAT & Shipping Tax (Important 🇪🇺)
Carrier tax rule
Shipping → Carriers → Edit carrier
- Tax rule: VAT Europe (or your custom VAT rule)
VAT setup
International → Taxes
- Enable VAT per EU country
- Use OSS / IOSS if applicable
10️⃣ Common EU Issues & Fixes
❌ Carrier not visible?
- Product weight = 0 ❌ → set weight
- Customer country not in Europe zone
- Weight range missing
- Carrier not assigned to product
❌ Wrong VAT?
- Check tax rule on carrier
- Check customer country VAT
11️⃣ Optional EU Improvements
- Separate carriers:
EU Express (2–3 days)EU Economy (5–10 days)
- Free shipping over €X:
Shipping → Preferences
If you want, tell me:
- PrestaShop version (1.7 / 8.x?)
- Flat rate or weight-based?
- Which EU countries (all or selected)?
I’ll tune it perfectly for your store 🚀