Prestashop how to put the website in maintenance mode and allow access to specific IP addresses.

Gotcha 👍 PrestaShop makes this pretty straightforward, and you don’t need any module for it.

Here’s the clean, official way to put your site in maintenance mode while allowing specific IP addresses.

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Method 1: From Back Office (Recommended)

Step 1: Enable Maintenance Mode

1. Log in to Back Office
2. Go to
   Shop Parameters → General
3. Find Maintenance
4. Set:
   • Enable shop → ❌ No
   • Maintenance IP → add allowed IPs (explained below)
5. Click Save

Your shop is now in maintenance mode.

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Step 2: Allow Access by IP Address

In the Maintenance IP field:

• Enter one or more IP addresses
• Separate multiple IPs with commas

Example:

49.36.123.45, 103.21.44.8

Only these IPs will see the website normally.
Everyone else sees the maintenance page.

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Step 3: Find Your IP Address

From your own computer:

• Visit 👉 https://whatismyipaddress.com
• Copy the IPv4 address (not IPv6 unless you’re sure)

If your IP changes often, add your office network IP or ISP range.

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Method 2: Allow Access via config file (Advanced)

If you’re locked out of Back Office or want a fallback:

1. Open:

/config/defines.inc.php

2. Find:

define('_PS_MODE_DEV_', false);

3. Maintenance mode is controlled by:

/app/config/parameters.php   (PS 1.7+)

But IP whitelisting is best handled from Back Office, not here.

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Customize Maintenance Page (Optional)

To edit the maintenance message:

• Go to
  Shop Parameters → General → Maintenance
• Or override template:

/themes/your-theme/templates/errors/maintenance.tpl

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Common Gotchas ⚠️

✔ Clear cache after enabling:

Advanced Parameters → Performance → Clear cache

✔ If using Cloudflare / CDN, your real IP may be hidden
→ Add Cloudflare IP ranges or enable “Restore Visitor IP”

✔ Mobile data IP ≠ Wi-Fi IP
→ Add both if needed

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