No worries — PrestaShop actually makes this pretty easy 👍
Here are all the correct ways to regenerate thumbnails, step by step.
Method 1: From Back Office (recommended)
This is the safest and most common way.
- Login to PrestaShop Back Office
- Go to
Design → Image Settings - Scroll down to Regenerate thumbnails
- Choose what you want to regenerate:
- Products
- Categories
- Manufacturers
- Suppliers
- Stores
- Select one of these options:
- Erase previous images and regenerate (clean & fresh – slower)
- Keep previous images and regenerate (faster)
- Click Regenerate thumbnails
⏳ If you have many products, this can take some time.
Method 2: Regenerate only missing images (fast fix)
If some images are broken or not showing:
- Go to Design → Image Settings
- In Regenerate thumbnails
- Choose Keep previous images
- Select only the image type you need (usually Products)
- Click Regenerate
This avoids deleting existing images.
Method 3: Via FTP / Server (advanced users)
Useful if images are badly broken.
Steps:
- Connect via FTP / File Manager
- Go to:
/img/p/
- DO NOT delete original images
Delete only resized images like:
123-home_default.jpg
123-large_default.jpg
- Then go back to:
Back Office → Design → Image Settings → Regenerate thumbnails
Important Tips (very important ⚠️)
- ✔ Always clear cache after regenerating
Advanced Parameters → Performance → Clear cache - ✔ Disable cache temporarily if images don’t update
- ❌ Never delete original images (
123.jpg) - ✔ Make sure correct image types are enabled
(home_default, large_default, etc.)
If regeneration is slow or fails
- Increase PHP limits:
memory_limit = 512M
max_execution_time = 300
- Regenerate one image type at a time
- Disable debug mode if enabled
If you want, tell me:
- Your PrestaShop version
- Whether this is for products only or everything
- Any error message you’re seeing
I’ll tailor it exactly to your setup 🚀
