PrestaShop Documentation

PrestaShop Troubleshooting

Troubleshooting Turning the error message display on in case of unexpected and persistent blank pages Module For PrestaShop 1.6 and higher you can use a module: https://www.prestashop.com/forums/topic/513401-free-module-enable-debug-mode-from-back-office/ If your back office and/or front office start displaying a blank or incomplete page regularly without any error message, it is necessary to activate the display of the PHP errors in order to…

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PrestaShop Documentation

PrestaShop PHP configuration

Manipulating php.ini Many of the advices in this guide require you to edit the php.ini file, found in your server’s PHP install folder (not in PrestaShop’s folder). Not all hosts will allow you to edit or even access this file, so contact your host if you cannot access it. For instance, you probably won’t have access to php.ini on a…

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PrestaShop Documentation

PrestaShop Payment Preferences

Payment preferences The payment preferences are meant to help you decide which payment method should be available to your customers depending on the currency, the country, the group or the carrier. Do pay attention to this page if you want no suprises! Payment module restrictions on currencies Depending upon the payment, the customer’s choice of currency can differ. You can…

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PrestaShop Documentation

PrestaShop multistore interface

Managing your stores The “Multistore” page comprises three mains sections: Multistore tree. Gives you a bird’s eye view of your shop groups, their shops, and even the various URLs tied to a single shop. By default, there is only one shop, in the default group: the main shop. Shop groups table. Lists the available shop groups. You can edit them by…

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PrestaShop Documentation

PrestaShop Managing your Modules

PrestaShop comes with a set of modules that can be installed/uninstalled and configured as desired, in order to customize and complete your shop. The range of actions is virtually unlimited: the extensibility of PrestaShop makes it possible to turn your shop into exactly what you intend it to do, instead of you having to comply with constraints that you did not…

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PrestaShop Documentation

PrestaShop Payment Preferences

The payment preferences are meant to help you decide which payment method should be available to your customers depending on the currency, the country, the group or the carrier. Do pay attention to this page if you want no suprises! Payment Module Restrictions on Currencies Depending upon the payment, the customer’s choice of currency can differ. You can limit the…

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PrestaShop Documentation

PrestaShop Geolocation Preferences

Geolocation is “the identification of the real-world geographic location of an object, such as a radar, a mobile phone or an Internet-connected computer” (read more on http://en.wikipedia.org/wiki/Geolocation). In our case, geolocation is used to discover the location of a visitor, using his or her computer’s IP and other tools. One of the uses of geolocation is to block visitors from certain…

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PrestaShop Documentation

PrestaShop Payment Methods

The “Payment Methods” page is pretty straightforward, with two sections. Active payment. The payment methods currently enabled on your shop. An action button allows you to manage the modules, with the same options that the ones available on the Modules page. Recommended payment gateways. Depending on your location and shop settings, PrestaShop will show you the available payment methods for your…

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PrestaShop Documentation

PrestaShop Managing Shipping

How you choose to ship your products is a key element to the management and success of your store. You must account for the great variety of available methods, which can mix carriers, regional and international taxes, package weight and the price of a product itself. Luckily, PrestaShop makes it easy for you to handle it all in just a…

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PrestaShop Documentation

Shop Parameters General Settings

The “General” page features a handful of specific settings that could not fit in the other menus. They are nonetheless essential: Enable SSL. SSL means “Secure Sockets Layer”, and includes TSL (for “Transport Layer Security”). Both are cryptographic Internet protocols which secure Web communications. You can read more about these protocols on Wikipedia: http://en.wikipedia.org/wiki/Secure_Sockets_Layer. Providing an SSL connection to your shop…

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PrestaShop Documentation

Creating an Order

One of the features of PrestaShop is the ability to create an order directly from the back office. For instance, this is tremendously useful when a customer wants to buy a product but does not succeed, and you need to take the hand and make the order while on the phone or during an e-mail conversation with the customer. Clicking…

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