PrestaShop Documentation, PrestaShop Tutorials

PrestaShop restrict order from country

In PrestaShop, restricting orders from a specific country can be achieved using the built-in settings and features of the platform. The following steps outline how to restrict orders from a particular country in PrestaShop:

  1. Login to your PrestaShop Admin Panel: Access the back-end of your PrestaShop store by logging in with your admin credentials.
  2. Navigate to Localization Settings: In the admin panel, go to “International” > “Localization” in the left-hand menu.
  3. Manage Countries: Click on “Countries” to manage the list of countries available for your store.
  4. Select the Country to Restrict: Locate and select the country that you want to restrict orders from. Click on the country to access its details.
  5. Edit Country Settings: In the country details page, you should see a section that allows you to edit the settings for that country. Look for an option like “Restrictions” or “Shipping and Carriers.”
  6. Set Restrictions: Within the restrictions section, you should find an option to restrict orders. This could be in the form of a checkbox or a dropdown menu. Select the appropriate option to restrict orders from this country.
  7. Save Changes: After setting the restriction, make sure to save the changes. This will update the settings for the selected country.
  8. Test the Restriction: To ensure that the restriction is working as expected, you can perform a test order using an address from the restricted country. You should see an error message or some indication that orders from that country are not allowed.

Please note that the exact steps and terminology might vary slightly based on the version of PrestaShop you are using. Make sure to consult the official documentation or support resources provided by PrestaShop if you encounter any difficulties or if the options are named differently.

Keep in mind that while this method restricts orders from a specific country, it might not prevent customers from selecting a different country during the checkout process. Additional customization or development might be needed to implement more robust restrictions if required.

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